Business IT Support & Managed Services

Keep all the technology within your company in tip-top condition, by making use of our business Managed Services.

Managed Services are designed to improve your IT operations while reducing costs.

For some companies, IT systems managed in-house can become a burden, tying up resources and incurring additional costs. Other companies may lack the in-house resources and expertise to manage the tasks themselves. In either scenario, outsourcing all or some of your IT will ease the burden on your IT resources allowing greater flexibility for staff to focus on delivering core business services to your customers.

Managing IT infrastructures requires specialist skills, covering a broad range of technical and professional disciplines. We solve this challenge for businesses by providing flexible, professional, and tailored IT Managed Services – in a nutshell, we run your IT so you can run your business.

Below you can see all the areas that can make up an IT Managed Services solution for your business.

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IT Support

  • Remote Monitoring & Management

    Our proactive Remote Monitoring and Management (RMM) service means that we can identify and resolve issues before they affect your business. Downtime is a huge threat to any business and incredibly costly so making sure you’re sufficiently protected is key. Our RMM agent sits on your machine giving a birds-eye view of your entire IT estate, silently health-checking your hardware and ensuring everything is properly functioning and fully patched. Our RMM service delivers total peace of mind.

  • Remote Support

    Our Remote Support agent enables us to fix most IT issues by connecting remotely to your computer. It means we can access your computers to provide maintenance and support without being physically in the room with you. Once connected, we take control of the computer we’re servicing and perform whatever task is needed.

  • Responsive IT Helpdesk

    CTech IT Solutions’ helpdesk provides fast and efficient IT support, whether your laptop won’t connect to your printer or you have a spreadsheet that won’t open, we’re on hand to resolve your IT issues when they arise so you can get back to your work.

  • Hardware and Software Support

    Software and Hardware support is vital to a business’s IT. It works to ensure smooth, trouble-free operations. In addition to software, device driver, and firmware updates, software and hardware can fail, requiring troubleshooting and repairs.

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Disaster Recovery

  • Managed Backups

    We can provide you with a managed backup service that will meet your policies, requirements, and timeframes in order to reduce the risk to your business. Utilising both onsite and offsite storage we can keep your business data safe.

  • Business Continuity

    Keeping your business operating in times of hardware or software failure is as important as ever. Plan for the unimaginable and you’ll never be unprepared. Our expertise in business continuity and disaster recovery planning means that; if the worst does happen, you’ll be back to normal as soon as possible.

  • Disaster Recovery Planning

    Does your company have a Disaster Recovery plan? Disaster can strike a business at any time and often without warning. From power outages due to weather and natural disaster, to hacking and other forms of cyber attacks, your business needs a disaster recovery plan in place to get critical systems and normal operations back up and running as quickly as possible.

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Infrastructure & Security

  • Network Monitoring & Management

    CTech’s proactive remote monitoring service means that we can identify and resolve issues before they affect your business.

  • Server Support

    CTech provides a swift server support service to help keep your server and business operational, which saving you time and yours cost.

  • Cabling & Wi-Fi Solutions

    CTech understands the importance of having a reliable and secure internal network for optimal productivity and data transmission between devices. We can provide your business network cabling and Wi-Fi solutions that are designed and implemented suit your business needs.

  • Cyber Security

    Our services proactively protect your organisation from the inside out and safeguard against the latest threats and vulnerabilities.

  • IT Consultancy

    Professional IT consultancy services, to help you plan, design and install a range of business solutions.

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Cloud Services

  • Microsoft 365

    Microsoft 365 is the productivity suite in the cloud that brings together bestin-class Office apps with powerful cloud services and advanced security.

  • Disaster Recovery

    Harness the power of cloud to keep your business operational with our business grade backup solutions

  • Cloud Storage

    Utilise the cloud with our online storage solutions. There is no limit to what you can store in the cloud and it can be accessed anywhere where you’ve got an internet connection.

  • Cloud Solutions

    We can offer a wide range of Cloud based applications that supplement your IT system. Centrally managed, professional email signtures. Centrally managed, printer management. Work from home applications than enable you to remote onto your office machine, quickly and securely.

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What our clients say…

“We have been working with CTech IT Solutions for a number of years now to provide our 360 degree IT services. We have found Chris to be extremely responsive and helpful when issues arise, as well as innovative in finding new ways to improve our IT provisions. CTech helped Tonbridge Angels Football Club to upgrade our IT capabilities, and we have benefited hugely from projects such as the implementation of Microsoft 365 across the business, as well as upgrading our WIFI and Internet connectivity with a bespoke solution. CTech’s services have provided massive value to our business.”

“CTech are always available to help us solve our IT technical problems. They are helpful and efficient at solving any issues enabling us to concentrate on growing our business.”

“CTech understands my business and provides a helpful, responsive service for all my IT needs. They take a proactive approach to technology ensuring that our current systems are secure and work for us while keeping us abreast of where our tech should be heading. They feel like part of the team, I don’t think I would get a better service elsewhere”.

“On moving to CTech 2 years ago we saw an immediate improvement in IT support services at excellent value. In particular, CTech offer great flexibility in coming up with cost effective solutions and working around the needs of the business. With their support, our business managers can get on with delivering the core business service without worrying about IT.”

“CTech recently guided us, from start to finish, through the process of upgrading our IT systems. They listened to our needs and what we wanted and put forward recommendations which could help us become more efficient in the future. Our office has benefited from the changes, both suggested and implemented by CTech, which has made a noticeable difference to our working environment. They offer a friendly and personable service and are always there at the end of the phone should we need them. We would highly recommend them to anyone who has any IT issues.”

“CTech provide us with IT support services and we have found them to be very efficient and effective. With their support we are able to provide an enhanced service to our clients.”

“CTech offers a bespoke approach which makes them feel like one of the team. Always quick at responding to technical issues whilst offering a friendly and knowledgeable experience. I would have no hesitation in recommending them to any business looking for an all-inclusive IT management service who take the time and effort to learn the requirements of the business.”

“CTech have been very helpful in setting up my IT requirements. They are always willing to sort out any minor problems I encounter. Very helpful and responsive and their ongoing support is much appreciated.”